Privacy Policy

Introduction

RD Motors Pvt Ltd (RDB HYUNDAI, "we", "us" or "our") respects and recognizes the privacy and security of the visitors, users & Members to the Website and appreciate that your personal information is very important. Our goal is to provide you with a personalized Internet experience that delivers the information, resources and services that are most relevant and helpful to you. In order to achieve this goal, we may collect information during your visits to understand what differentiates you from each of our millions of other users. In order to demonstrate our commitment to your privacy, we have prepared this Privacy Policy.

Key Information

This Privacy Policy explains what personally identifiable information of yours is collected, sets out key information regarding our collection, use, process, disclosure and storage of your personal information, how and when we might use your information, how we protect your information, who has access to your information, and of your ability to access and correct it. In order to fully understand your rights, we encourage you to read this Privacy Policy. HYUNDAI reserves the right at any time and without notice to change this Privacy Policy simply by posting such change on the Application/Website. Any such change will be effective immediately upon posting. Continued usage of the Application following changes to these terms will mean that you accept these changes. Please check our Privacy Policy regularly for updates.

External Links

This Application may contain links to other sites; HYUNDAI is not responsible for the privacy practices or the content of such websites.

1. What information does HYUNDAI gather /track and holds about you?

• We may collect information about your contact details (including your name, date of birth, address, email address, phone, mobile numbers and social media handles) and demographic information about your age, gender, marital status and profession/occupation. Further, we may collect copies of PAN Card, Aadhar Card, etc. if any voluntarily submitted/uploaded by you in the Application.
• We may require other information from you, such as a copy of your driver's license if you participate in a test drive or your financial information if you are seeking or obtain finance for the purchase of a Car.
• We may collect information about your Car, including its number plate and vehicle identification number (VIN), insurance duration, mileage covered, etc. and unique identifiers (like your password)
• We may also collect answers you provide to questions we ask and other information relating to your dealings with HYUNDAI or HYUNDAI dealers.
• Vehicle diagnostic information, such as tyre pressure, amount of fuel in the tank and engine information etc.;
• Vehicle driving information, such as speed, mileage, braking and acceleration information etc.;
• Mobile phone information such as number, model, operating system and personal location data where you have activated location services on your mobile device.
• If you request or receive roadside assistance services, we may collect information about where and when you requested roadside assistance services and the assistance service that is required.
• Voice Data: If your vehicle comes equipped with voice-recognition and content delivery services, we may collect your voice and text queries associated with your voice commands, as well as the voices of those around you.

Cookies & Web Beacons

During normal usage, we may also collect certain information about yourself, such as your Internet Protocol (IP) address, the time of your visit, pages you request, name of the internet service provider, the website or media that referred you to us etc. through the use of cookies and web beacons. Cookies enable us to track and aggregate user behavior data so that we may better target the interests of our users and enhance their experience on the Application.

2. What does HYUNDAI do with the information?

• To send you information or contact you when necessary.
• To ensure we deliver quality products and services to our customers and potential customers.
• To send you offers or invite you to events which we think could be of interest to you.
• To enable our third party providers to provide relevant responses to your commands.
• To provide you and our authorised HYUNDAI dealers with necessary support.
• To attend to or assist in the servicing, maintenance or repair of your HYUNDAI vehicle, including the provision of roadside assistance services.
• For product development, market research, and other marketing and promotional activities.
• To carry out our legal compliance obligations, such as to conduct a product safety recall where necessary.
• To provide you with notifications and information about your HYUNDAI Vehicle.
• To contact you directly or through our service providers and research agencies to obtain your feedback.

3. Consequences if you don’t provide your information?

If we are unable to collect information we require, we may not be able to provide the services (some of which may be provided by Service Providers) that you are looking for through the Application.

4. With whom does HYUNDAI share the information?

• HYUNDAI and our authorised dealers share information about HYUNDAI customers.
• Our employees, officers, contractors, service providers and agents (such as marketing agencies, market research providers, roadside assistance service providers, insurance providers, financiers, etc.).
• Our related and affiliated companies.
• Our authorised dealers and technology service providers in connection with the operation of the service.
• Insurance providers in order for them to provide tailored insurance policies to you.
• Third parties that require the information for law enforcement or to prevent a serious threat to public safety.

5. How HYUNDAI protects your information?

Your account information is password-protected and HYUNDAI has taken adequate security measures to secure access to your personal data. Despite our efforts to protect your personally identifiable information through security procedures commensurate with industry standards, we cannot ensure or warrant the security of any identifiable information you transmit to us. You transmit all such information at your own risk.

6. Third party websites

Our Application may contain links to Applications/websites owned or operated by HYUNDAI and/or third parties. We take no responsibility for the privacy practices or content of other Applications/websites, which are not under the control of HYUNDAI.

7. General

You hereby expressly consents and authorises HYUNDAI and Service Providers to collect, store, retain, disclose, record or transfer the personal data and information and use of Voice Recognition technology that voluntarily supplied herein, within or outside India.

8. Changes to the Privacy Policy

HYUNDAI reserves the right at any time at our discretion and without notice to change this Privacy Policy simply by posting such change on the Application. Continued usage of the Application following changes to these terms will mean that you accept these changes.

9. Access & Correction

You have the choice to opt-in/opt-out of using Application or Service by sending request via email to us. You may seek access to your information and we will provide you with access in accordance with the Application. If you become aware that any information which we hold about you is incorrect, please contact us.

10. Grievances

If You have any grievances, please inform us, by writing an email or send letter to HYUNDAI’s Corporate Office.